Booking Terms

All Pu Luong Treks departures are private: your trek runs for your group only.

You enquire, we reply with a written plan for your dates and group, and your booking exists only once we have confirmed it in writing. There is no checkout on this website.

A trek can start in Hanoi when Hanoi–Pu Luong transport is part of the confirmed itinerary, or from your hotel, homestay or bungalow in Pu Luong if you are already there.

Vehicle type depends on the number of guests, the itinerary and what the trip actually needs, so it is confirmed for each booking rather than fixed on this page.

Pu Luong Treks is operated by Hanoi Travel Mate Co., Ltd..

The full written wording of this policy is being finalised with our operator. Until it is published here, the terms that apply to you are the ones written in your own booking confirmation. Ask us on WhatsApp or by email and we will send them to you before you pay.